FREE NZ SHIPPING ON ORDERS ABOVE $150
AWARD WINNING CUSTOMER SERVICE
SSL VERIFIED SECURE PAYMENT
14 DAY HASSLE FREE RETURNS
IT'S A CHOICE
Some choices are more important than others. Don't buy what you don't need, choose natural, and choose what will last for generations.
Recently viewed
Really nice fitting and good looking quality merino. Doesn't look like itll rip or hole like other brands.
Thanks so much Tania. Great to hear how satisfied you are with your new merino. We also appreciate you noticing the durability; we take great pride in sourcing the highest quality fibres to ensure our garments are made to last and hold up better than other brands.
Such a wonderful shirt to wear - have had many complimentary statements on my new shirt. Feel soft, comfortable and stylist to wear. Would buy another one allover again. It travels well, wears well and will not go out of fashion. It can be worn with outdoor pursuit clothes ( Skiing) and I wear to work as a jersey / shirt very much a fashion piece. :-)
This is wonderful to hear - you sound like you are making the most of this products versatility.
I purchased this merino as this design seems to have more reinforcing in comparison to the standard merino first layer shirts from their competitors.
However this one I have has a slight thread bare on the left arm and I’m hoping it will last the test of time. It pays to inspect the garment before payment while in the place of purchase.
Thank you for taking the time to share your feedback about our merino garment. We sincerely apologize for the thread bare issue you've discovered on the left arm - this doesn't meet the quality standards we strive for, and we understand your concern about the garment's longevity.
We'd very much like to make this right for you. Please don't hesitate to reach out to us directly so we can discuss a replacement. You can contact us at shop@devoldwanaka.co.nz with your order information, and we'll be happy to arrange a solution.
We truly appreciate your observation about our reinforcing design features - it's exactly this attention to durability that we aim for across all our products. Your experience highlights an important quality control point that we'll address to ensure future garments meet the enhanced durability expectations you rightly have.
We value your business and want to ensure you have complete confidence in your merino purchase. Please get in touch at your earliest convenience so we can resolve this promptly.
Best regards,
Sarah
Great quality and fit
I haven’t received my order and after contacting Devold for support I have not received any response.
Dear Customer,
We sincerely apologise for the delay with your order and for not responding to your support inquiry promptly. We understand how frustrating this must be.
We want to clarify that we dispatched your order in a timely manner and it arrived at Auckland airport as quickly as possible (two days). The delay is unfortunately due to Australia Post and customs processing, which is beyond our control and not a fault on our part. International shipping times can vary significantly due to customs processing, and we recognise this wasn't clearly communicated.
We take full responsibility for not responding to your support request in a timely manner - this falls short of our customer service standards. We're committed to improving our communication and will be reaching out to you directly to provide tracking information and resolve this matter.
Thank you for bringing this to our attention, and we appreciate your patience as we work to make this right.




